FREE Standard Shipping! No Minimum Required, World Wide!

FAQ

Do you ship outside the US?

YES! We ship all over the world! 

Do you accept PayPal? 

Yes, we accept PayPal and all major credit cards. 

How do I return an item?

Please click here to see the full return policy. 

When will my order ship?

Orders are shipped within 5 working days. Some items may require additional processing time. These items will be marked accordingly, see the item description. 

When will I receive my order? 

Shipping time varies on your location. To keep shipping free on all orders we do use the most inexpensive (but ensured) shipping methods available. The short answer is please wait for the shipping confirmation email and track your order after 24 hours of shipping. 

I want to place an order but I need the item ASAP. How can I get expedited shipping? 

Please contact us with the items you would like to order and your address. We will generate the best shipping rates and times for you to choose from.

I'm an influencer, how can I promote your brand? 

We are always looking for new witches to join our coven! Email our team at info@lunalillyalternative.com with a link to your social media pages and website (if you have one) and tell us about yourself. We are accepting entries from influencers with at least 10K instagram followers. 

 Have any other questions not answered here? 

 Make contact!

By email- cs@lunalillyalternative.com

By phone- 818.940.1394

OR on the live chat, the button is located on the bottom right of your screen. 

All messages will be responded to within 24 hours during business hours which are Monday-Friday 10am to 3pm pst.